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Privacy Policy

Last updated: 18 October 2026

1. Introduction

TravelBed ("we", "our", or "us") — independence for every host — provides tools for independent accommodation hosts. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email address, phone number)
  • Property listing details (descriptions, photos, pricing, availability)
  • Payment information (Stripe API keys for hosts)
  • Booking information (dates, guest counts, special requests)
  • Communications with us or other users

2.2 Information Collected Automatically

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Provide and maintain our platform services
  • Process bookings and payments
  • Send booking confirmations and notifications
  • Calculate and invoice commission fees
  • Improve and optimize our platform
  • Prevent fraud and ensure platform security
  • Comply with legal obligations

4. Information Sharing

We share your information only in the following circumstances:

  • Between hosts and guests: Booking details are shared to facilitate reservations
  • Service providers: Payment processors (Stripe), email services, hosting providers
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In connection with a merger, sale, or acquisition

We do NOT sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of sensitive data (including Stripe API keys)
  • Secure HTTPS connections
  • Regular security assessments
  • Access controls and authentication

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Export your data
  • Withdraw consent at any time

To exercise these rights, contact us at [email protected]

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Booking records are retained for 7 years for tax and accounting purposes.

8. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze platform usage. You can control cookies through your browser settings.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect information from children.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification.

13. Contact Us

If you have questions about this Privacy Policy, please contact us: